Future Shop Podcast with WSL

EP63: The Consumerization of Technology in Health Care with Alissa Hsu Lynch

November 06, 2023 WSL Season 3 Episode 63
Future Shop Podcast with WSL
EP63: The Consumerization of Technology in Health Care with Alissa Hsu Lynch
Show Notes

In this episode, Wendy Liebmann talks to Alissa Hsu Lynch, formerly of Google and Johnson & Johnson, about the consumerization of technology in health care, and the implications for consumer packaged goods companies and retail.

They discuss:

  • Google’s utilization of 10x thinking to create radical solutions 
  • How technology will provide better outcomes and more affordable access to health care 
  • The success of consumerizing technology in health care is staying focused on real consumer needs
  • How wearables will evolve and provide more insight into everyday lives over time.
  • How digital tools, like generative AI, plus real people will provide better outcomes. 
  • What will come next – from advances in sensors to prescription digital therapeutics for mental health, and the implications for retail
  • The urgency to build integrated teams – across brand, R&D, marketing, media, user experience
  • How data is key to it all

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