Our own Wendy Liebmann and Candace Corlett (WSL’s dynamic leadership duo) discuss the new realities of the emerging retail world and challenge whether or not new shopping patterns formed during the pandemic will endure.
Wendy and Candace discuss:
- Whether physical stores will remain viable
- How time is now the focus of every trip
- How “spontaneous” shopping is the biggest retail opportunity and challenge
- Why Amazon is facing pushback now
- How national brand trust has diminished (in spite of what companies say)
- The biggest mistakes companies are making
- What companies must focus on right now
- What Shopping Next really looks like
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