EP25: Retail Innovation: What’s Working, and Not with Candace Corlett

In this episode, Wendy Liebmann and Candace Corlett walk – and talk – you through a virtual Retail Safari®. They share their latest observations of what’s working and not at retail – from department stores, drug stores, mass merchants, specialty beauty and more...

They discuss:

• How department stores are winning and losing (yes, some are winning)
• How retail partnerships -- the Power of Two – are creating reasons for digital-first shoppers to come back into the physical store
• How creating a “human store” is key to creating a successful customer experience
• How the idea of a Store of the Future only works if it can be delivered in more than one store

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