Future Shop Podcast with WSL
Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com
Future Shop Podcast with WSL
EP48: A View from the Cloud on The Future of Retail with Justin Honaman, AWS
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WSL
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Season 3
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Episode 48
In this episode, Wendy Liebmann talks to Justin Honaman, head of Worldwide Retail & Consumer Goods, Go-to-Market at Amazon Web Services, and worldwide segment leader for Food & Beverage.
They discuss:
- Immersive retail, the power of personalization, frictionless retail and where the Metaverse is already having an impact
- The role of the physical store, and the impact AI can have on curating more meaningful shopper experiences.
- Retail media and how, if done correctly, it can deliver a “triple win”
- How to develop and execute a Consumer 360-view that can drive loyalty – not just discounts
- How retailers and brands are behind in the cloud journey and the urgency to catch up
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