Future Shop Podcast with WSL

EP09: The Great Retail Restructuring Begins [ Part 3 ]

October 27, 2020 WSL Season 1 Episode 9
Future Shop Podcast with WSL
EP09: The Great Retail Restructuring Begins [ Part 3 ]
Chapters
Future Shop Podcast with WSL
EP09: The Great Retail Restructuring Begins [ Part 3 ]
Oct 27, 2020 Season 1 Episode 9
WSL

In the final episode of this 3-part discussion, WSL Strategic Retail’s Wendy Liebmann and Candace Corlett, reflect on how shoppers are moving on having survived the chaos, and how companies must reset fast to accommodate them.  The implications for retail, brands and service companies are now crystal clear:  Retail must restructure (finally) to accommodate new technologies shoppers have quickly adopted. Brands must connect in new ways emotionally.  And a new level of service expectations emerges. 

Show Notes

In the final episode of this 3-part discussion, WSL Strategic Retail’s Wendy Liebmann and Candace Corlett, reflect on how shoppers are moving on having survived the chaos, and how companies must reset fast to accommodate them.  The implications for retail, brands and service companies are now crystal clear:  Retail must restructure (finally) to accommodate new technologies shoppers have quickly adopted. Brands must connect in new ways emotionally.  And a new level of service expectations emerges.