Future Shop Podcast with WSL
Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com
Future Shop Podcast with WSL
EP60: Retail Leaders Define 6 Critical Trends for 2024-2025
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WSL
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Season 3
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Episode 60
In this episode, Wendy Liebmann talks to six industry leaders about key trends that will impact retail in 2024-2025. Listen to:
- Susan Lang, CEO, XIL Health
- Michael Clinton, CEO & Founder, ROARForward
- Parbinder Dhariwal, VP & General Manager, CMX, CVS Health
- Dawn Clark, Co-founder & Principal Architect, Osean Studios
- Justin Honaman, Head Worlwide Retail & CPG, GTM, Food/Beverage, Amazon Web Services
- Lisa Paley, President, North America, Haleon
They discuss:
- The health and wellness revolution at retail, and how to define women’s wellness.
- The new generation cohort driving growth: how 50+ consumers are the big opportunity now.
- Personalization, retail media, and how one-to-one marketing is finally in retail’s sights.
- The role of the physical store: now a place of engagement, not more stuff.
- How AI has already transformed business. Now what?
- The urgency to create a modern corporate culture; engaging internal and external constituencies to grow.
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