Future Shop Podcast with WSL
Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com
Future Shop Podcast with WSL
EP63: The Consumerization of Technology in Health Care with Alissa Hsu Lynch
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WSL
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Season 3
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Episode 63
In this episode, Wendy Liebmann talks to Alissa Hsu Lynch, formerly of Google and Johnson & Johnson, about the consumerization of technology in health care, and the implications for consumer packaged goods companies and retail.
They discuss:
- Google’s utilization of 10x thinking to create radical solutions
- How technology will provide better outcomes and more affordable access to health care
- The success of consumerizing technology in health care is staying focused on real consumer needs
- How wearables will evolve and provide more insight into everyday lives over time.
- How digital tools, like generative AI, plus real people will provide better outcomes.
- What will come next – from advances in sensors to prescription digital therapeutics for mental health, and the implications for retail
- The urgency to build integrated teams – across brand, R&D, marketing, media, user experience
- How data is key to it all
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