Future Shop Podcast with WSL
Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com
Future Shop Podcast with WSL
EP81: A Vision for the Local Healthcare Store in a Digital Age with Michael Wysong, Care
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WSL
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Season 4
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Episode 81
In this episode Wendy Liebmann talks to Michael Wysong, CEO of Care Pharmacies about the challenges and opportunities to deliver health care at retail in the future.
They discuss:
- How to deliver more personalized, local health care the way people need and want it in times of great complexity
- Learning from diverse operators, with unique propositions
- Using technology, including AI, to enhance the relationship with patients
- How to create intimacy in retail relationships in order to deliver more personal care
- The opportunity to support the fast-growing population of caregivers
- The implications of medical innovations such as GLP-1s, the solutions they provide, and the challenges they create
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