Future Shop Podcast with WSL
Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com
Future Shop Podcast with WSL
EP83: Retail 2030 – A Framework for Growth with Jacqueline Windsor, PwC
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WSL
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Season 4
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Episode 83
In this episode, Wendy Liebmann talks to Jacqueline Windsor, partner in Strategy and Deals for the Consumer Market and UK Head of Retail, PwC, London about the differences and similarities between the UK and US consumer and retail markets, and where to find growth in the coming years.
They discuss:
- Unlocking the power of consumer tribes vs. demographic segments.
- The role of the store (a clue: it’s no longer a transactional channel alone).
- How to build a successful omni strategy; how many stores you need, and what a profitable digital model looks like.
- Reassessing category management: where private brands fit, and the role legacy brands.
- What personalization really means to shoppers.
- How to navigate “vibecession”.
- The framework for growth for the coming years.
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