Future Shop Podcast with WSL
Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com
Future Shop Podcast with WSL
EP85: A Preview of 2025. AI, Tech, Culture and More, with Justin Honaman, AWS
•
WSL
•
Season 4
•
Episode 85
In this episode, Wendy Liebmann talks to Justin Honaman, Head of Worldwide Retail & Consumer Goods Business Development for Amazon Web Services. They preview 2025, and what winning companies are doing – and need to do – to capitalize on the latest technology…and other things.
They discuss:
- The continuing tension around pricing.
- How AI is quickly becoming ingrained into the everyday business culture; from supply chain to CRM, ecommerce and marketing transformation
- The state and future of retail media
- How to leverage technology in new ways to drive personalization and loyalty
- In-store technology, including self-checkout, are being embraced.
- New ways for brands and retailers to collaborate
- The re-emergence – and dangers -- of silo-ism
- A call to action to get out from behind our desks to immerse ourselves beyond data, and categories, to see all the innovation and opportunity
Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!